The giftpup.com site has to be one of the most user friendly online stores I have come across. Right from the start there is no searching around trying to find what you want, in fact it makes you want to explore more as it is so pleasing on the eye. There’s only 3 main menu selections which are, a person, an occasion, a product. So if you’re looking for gifts for a close family member such as mum or dad then choose the gifts for ‘a person’ the others are self explanatory. For photo gifts or just want to browse the different product lines then just choose the product link. It’s really just a simple as that, no complicated menus or lists.
Searching through the site reveals no broken links, everything seems to work as it should with no waiting around, it’s a quick site. Even though there are a lot of good quality images that give a good feel to the products it doesnt slow the site at all and the page loading times are almost instant.
I’ve picked a personalised cushion to try out the buying experience. There’s really nothing too it, just pick a size, a background colour add a name and that’s it. Your personalisation can be previewed just to make sure all is present and correct. At the basket discount codes can be added into the textbox below the product description, just enter the code and hit apply. On this occasion I tested our 10% off voucher code which did remove £3 from the £29.99 cost of the cushion. At the time of writing there was a Facebook promotion where likes could take a further £1 off your order.
Next day delivery is available but for a lower cost there’s a 2-3 day Royal Mail option. Payment can be made via credit and debit card or using Paypal.